CONTINENTAL US SHIPPING
We offer FREE ground shipping on all orders within continental United States for orders over $50. We charge $6.99 shipping for orders under $50. Orders are shipped via Fed Ex or USPS.
It is critical that all packages are inspected upon delivery, and any shipping issues are reported to firstname.lastname@example.org within 7 business days. Refer to the Returns Policy for additional information.
Turn Around for Orders
Orders are processed and shipped Monday through Friday. All orders placed on Saturday, Sunday or on a national holiday, will be processed the following business day. Once your order has shipped, you will receive an email with a tracking number.
Expedited Shipping Services
Expedited shipping services such as 3 Day Select, 2nd Day Air and Next Day Air may be available. Please email email@example.com to inquire about product availability, turnaround time and shipping rates.
The customer is responsible for any and all shipping charges related to undeliverable packages, including return to sender fees ($15).
If you would like a package to be intercepted and re-routed to a new address, there is a $15 change fee.
SHIPPING FOR ORDERS OUTSIDE THE CONTINENTAL US
Orders over $200 shipping to Alaska, Hawaii, Puerto Rico and US Territories or Protectorates are eligible for FREE shipping. Orders under $200 are charged $20 for shipping.
SHIPPING FOR INTERNATIONAL ORDERS
Orders over $200 shipping to Mexico and Canada are eligible for FREE shipping. Orders below $200 are charged $20 for shipping.
Turn Around for Orders
For international orders, the customer is responsible for all related duties, taxes, and brokerage fees. These fees are determined by the recipient's country and are out of our control. They are based on the retail value of the items purchased (as stated on your invoice).
The customer is responsible for any and all shipping charges related to undeliverable packages (including return to sender fees). There are no refunds for international orders where a customer declines to pay the duties and the package is treated as abandoned or returned to sender.
International orders are shipped from Turkey and shipping could take from 1-3 weeks to arrive. A tracking number will be emailed once the order is shipped.
If you have any questions regarding shipping rates and locations, please email firstname.lastname@example.org.